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FIDELITY FINANCIAL SERVICES

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Loan Servicing

Monthly maintenance for all types of accounts

Fidelity provides comprehensive receivable management for all types of loans, including tuition contracts, membership contracts, mortgages, promissory notes and association dues to name a few. Fidelity provides billing, payment processing, accounting, and customer service calls.

Fidelity strives to provide competitive priced solutions combined with proven technology, security and complete services. Fidelity works diligently to ensure the best safeguards are available to our clients AND their customers. In an effort to provide the most secure environment, Fidelity utilizes a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures.

 

Services include:

  • Setting up new loans
  • Welcome letter to all new accounts
  • Monthly statements
  • All payment processing
  • Automatic debit of bank accounts or credit cards
  • Timely, progressive late notices
  • Complete monthly accounting (more frequently, if requested)
  • Custom reports available
  • All customer service inquiries
  • Quality collection calls, including skiptracing
  • Credit bureau reporting
  • Internet access to all accounts and reports
  • Online payments
  • Remote reporting capabilities
  • Electronic account placement
  • DocuSign E-signatures
  • Secure offsite data back-up
  • Thorough collection follow up and automatic transfer to Fidelity Financial's collection department upon client approval


Bonded, Licensed and Insured

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More Contact Options: For an immediate quote --- Simply call us at 1-800-949-1655 or email us at info@fidelityfinancialservices.net









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